Investment date: 24 Oct 2008
Headquarters: Chengdu, Sichuan, People's Republic of China
To help stimulate growth of the micro financing industry
In line with FFH's vision to make a difference in China, Fullerton Credit (FC) was established to bring our expertise in small-business-financing to serve China's self-employed mass market (SEMM).
In September 2008, the Chengdu government granted an operating license for FC to set up a franchise to provide financial services to self-employed mass market customers (SEMM) who constitute the backbone of China's economy. The company officially launched its business in January 2009. This is our first critical step in fostering the growth of China's small business-finance industry. FC's headquarters is located in Chengdu city, the capital of Sichuan province in the West of China. To-date, another 3 provincial companies have been set-up in Chongqing, Hubei and Yunnan.
Focus on our customer
The China SEMM market, despite being one of the world's largest and highest growth potential markets, is still immensely underserved. Understanding customers' financing needs and business environment, FC has developed a customer-centric community approach to deliver 4 key unique value propositions to our customers:
We emphasize on trust-based relationships by treating our customer with respect and transparency
We focus on serving micro and small businesses with door-step services at customers' convenience
We establish our branch presence in the heart of the community and are committed to the nurturing of the local community's development
Speed and simplicity
We offer best-in-class turnaround time and a simple application process
Commitment to our community
FC's vision to support the China SEMM is not limited to our customers, but also extended to the community at large.
In the May 12 earthquake in Sichuan which devastated several areas in the province, FC promptly dispatched an earthquake relief team to support the government's relief program. In addition, Temasek and FFH donated more than SGD 1million in relief goods and reconstruction funds, and are one of the main sponsors in the reconstruction project of Bailu School in Pengzhou district, which was severely hit by the May 12 earthquake.
Financial & Operating Highlights
| Branches ||32 ||31 ||36 ||31 |
| Employees ||580 ||616 ||812 ||925 |
| Total Assets ||507 ||631 ||855 ||792 |
| Shareholders Equity ||351 ||350 ||376 ||361 |
| Net Income ||6 ||(8) ||(15) ||26 |
| ROE % ||1.8 ||(2.3) ||(4.1) ||8.2 |
Awards & Recognition
FC continues to strive towards excellence in the way we deliver our products and services to customers, as well as to be creative and innovative in delivering financial solutions to the community. In recent years, FC has received the following awards and recognition:
“Best Risk Control” from the China Inclusive Finance Institute in 2017
“China Top 100 MFIs” by China Inclusive Finance Institute in 2017
“Excellent MFI in Sichuan” by Sichuan Provincial MFI Association in 2017
“Best Social Responsibility in Sichuan” by Sichuan Provincial MFI Association in 2017
“National Excellent MFIs” by China Micro-Credit Companies Association in 2016
Further information can be found at the website http://www.fcsgroup.com.cn
Mr Mark Lim
Chief Executive Officer
Mark comes with more than 18 years of experience in SME and commercial banking. Before joining FC, he was with UOB China for 3 years where his last position was Head of Commercial Banking (China) based in Shanghai.
Prior to UOB, he spent 8 years in Standard Chartered Bank (China) and held several roles including Regional General Manager (SME East China), Head of SME (West China Region), Head of Small Business (China) , SME Regional Sales Head (Yangtze River Delta Region) and SME Regional Sales Head (North Region). Mark had also worked for HSBC Singapore and OCBC Singapore, dealing with SME before moving to China.
Mark holds a Bachelor degree (Business) from Nanyang Technological University and a Master degree (Applied Finance) from National University of Singapore.